You will check in and pick up keys at BIG BEAR GETAWAY located at 816 W. Big Bear Blvd. Big Bear City, CA., 92314.
Please contact us if you have questions.(Specific arrangements need to be made in advance with our office and a $15 fee will apply if we are able to authorize and do arrange for another party other than the cardholder/reservation holder to check in and pick-up keys).
Our office is open 7 days a week
Fridays from 9AM to 9PM - Saturday & Sunday from 9AM to 6PM - Monday thru Thursday from 9AM until 7PM.
Please note the person whose name is on the reservation must be over 21 years of age (except for higher ages on specific properties), must present the credit card used to pay for the reservaton and be the person that must pick up the keys, with appropriate photo I.D. At check-in you will be provided a map to the cabin.
Important Information: AFTER HOURS CHECK-IN. If you will be arriving after our office hours listed above, please let us know in advance if you are able. You may check in after our office hours by contacting us at 909-585-1547 to make specific arrangements. There will be an additional fee of $15 for after hours check-ins that take place before midnight and an additional fee of $25 for after hours check-ins that take place after midnight. When making arrangements for After Hours check-in, they will be specifcally scheduled and will take place at our office.
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